Privacy Policy

We may collect the following categories of information.

We use your information to:

• Create and manage your account
• Display your profile and published content
• Process and publish user submissions
• Moderate content
• Improve platform performance
• Personalize your experience
• Recommend relevant travel content
• Respond to support requests
• Send important service notifications
• Detect fraud, spam, and misuse
• Maintain platform security
• Comply with legal obligations
• Develop new features and services

We do not sell your personal information.

We may share information only in the following circumstances:

• Service Providers: Trusted third-party providers that help operate the platform, including hosting, analytics, cloud storage, email delivery, payment processing (where applicable), customer support, and security services.
• Legal Requirements: When required by law, court order, or a lawful request from a competent authority.
• Protection of Rights: To protect the rights, property, safety, or security of Ceylon Rover, our users, or the public.
• Business Transfers: If Ceylon Rover is involved in a merger, acquisition, investment, or sale of assets, user information may be transferred as part of that transaction, subject to applicable law.

Information you choose to publish may be visible to other users, including:

• Public profile information
• Blogs
• TravSnap posts
• Reels
• News submissions
• Comments
• Ratings
• Reviews

Please avoid posting personal or confidential information in publicly visible content.

Ceylon Rover may display or reference hotels, restaurants, tour operators, travel agencies, guides, photographers, transportation providers, and other tourism-related businesses.

If you contact, book, purchase from, or otherwise interact with any third party through information available on the Platform:

• Your interactions are solely between you and the third party.
• Ceylon Rover is not responsible for the privacy practices, services, products, pricing, or conduct of those third parties.
• We encourage you to review the privacy policies and terms of any third-party services before sharing personal information.

We implement reasonable administrative, technical, and organizational safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements
• Protect the integrity and security of the Platform

Some information may remain in backups or archived systems for a limited period after deletion.

Depending on applicable law, you may have the right to:

• Access your personal information
• Update or correct your information
• Request deletion of your account or personal data
• Object to certain processing
• Restrict certain processing
• Request a copy of your data where applicable
• Withdraw consent where processing is based on consent

Requests may be subject to legal or operational limitations.

You may request deletion of your account.

Upon approval:

• Your profile will be removed from public view.
• Certain information may be retained where required by law or for fraud prevention, security, dispute resolution, backup, or other legitimate operational purposes.
• Public content may remain visible where it has been shared or referenced by others, or where removal is not technically or legally feasible.

Ceylon Rover is not intended for children under the minimum age permitted by applicable law.

We do not knowingly collect personal information from children where prohibited. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

Your information may be processed or stored in countries other than your country of residence. By using Ceylon Rover, you understand that your information may be transferred and processed in accordance with this Privacy Policy and applicable laws.

We may use aggregated and de-identified information to:

• Understand user behavior
• Measure platform performance
• Improve user experience
• Develop new features
• Produce statistical reports

Such information does not directly identify individual users.

Where permitted by law, we may send you:

• Platform updates
• New feature announcements
• Security notifications
• Newsletters
• Promotional communications

You may unsubscribe from non-essential marketing communications at any time using the available unsubscribe option or your account settings.

The Platform may contain links to third-party websites or services. We are not responsible for the privacy, security, content, or practices of external websites. Accessing third-party services is at your own risk.

We may update this Privacy Policy from time to time. When significant changes are made, we may notify users through the Platform, email, or other appropriate means. Continued use of the Platform after the updated Privacy Policy becomes effective constitutes acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact the Ceylon Rover support team through the official contact details published on our website or visit our Help & FAQ page.